August 2, 2016

Frequently Asked Questions

Many times business owners have questions and/or concerns before starting or changing a website. Below you will find the most frequently asked questions and their answers. If you don’t see the answer to your question and/or concern below you can simply ask by sending an email to info@smallbizwebsolution.com or request a FREE quote.

What kind of technical skills do you have?
Small Biz Web Solution uses a team of designers & developers, which are proficient in HTML, HTML5, CSS, CSS3, PHP, etc…
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How much will I pay for your web design & development services?
Small Biz Web Solution charges website design and development according to the complexity of a project – meaning rates are differ from one project to the next, and vary with web marketing services and the type and amount of content needed. You can request a FREE quote for further information.
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Do you develop search-engine friendly websites?
Small Biz Web Solution develops search-engine friendly websites. A special emphasis is put on search engine rankings, thereby delivering finished products which can improve your company’s visibility.
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How long do I have to wait for my website?
Small Biz Web Solution is focused on quality, and the timeliness can’t be determined without factoring the complexity of the website needed. Small Biz Web Solution will be able to determine a deadline after the initial consultation.
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How much content can I have on each website page?
Depending on your website type and goals Small Biz WebSolution will determine how much content should be displayed on an each page based on your requirements.
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I want to put my business on-line, but I don’t know where to start. This is my first website, can Small Biz Web Solution help me?
You do not need any on-line experience at all. Small Biz Web Solution offers a free consultation on all services. You can be helped right from the start! You will have a team member assigned to you for all your questions along the way. Just ask! Team members are here to help you.
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What preparations does my business have to do to get on-line?
Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures Small Biz Web Solution will help you get started from scratch. Need a logo? Small Biz Web Solution can create a brand new logo for just $300. You will have a dedicated team member to answer any question during & after your website project. At Small Biz Web Solution, we work together with you to help answer these questions.
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What information should I have ready upon purchasing my design package?
To get started Small Biz Web Solution will need your company profile, contact information, products & services, and any other information you intend to present on your website.
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How much input do I have?
Small Biz Web Solution welcomes your input! The more input received from you the better. Information obtained is used to satisfy your wants & needs, and produce a site that will have the desired look and impact that you want. It’s your website, Small Biz Web Solution wants it to look the way you want it.
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If I already have a site can you help me improve it?
Yes. Small Biz Web Solution will redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company’s website “doesn’t look professional”, takes too long to load or the navigation is baffling to visitors, Small Biz Web Solution can help.
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What does ‘Website Maintenance’ or ‘Website Updates’ mean?
Website maintenance or website updates refers to changes made to your website after the initial design & set-up. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website maintenance. You are welcome to send over your list of necessary revisions. Small Biz Web Solution is happy to assist you with any changes you would like at $45/hour.
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Who writes the copy/text for each of the pages on the website?
You are welcome to do the writing for your website, and Small Biz Web Solution will place your supplied copy on the website for you. Writing is not always a skill that everyone has available, so Small Biz Web Solution does offer a copywrite service starting at $100/page.
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How Does Your Web Design Process Work?
Small Biz Web Solution’s mission is to build the best and most cost effective website for your business. A professionally built website will promote your products & services, enhance your image, and generate sales. With that in mind, Small Biz Web Solution will carefully research your business needs and plan a strategy to create the ideal web solution.
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  • Initial Consultation
  • All services begin with a free initial consultation to determine your requirements. Small Biz Web Solution’s experienced business analysts work closely with you to determine your exact needs and desires, and will complete a detailed design worksheet itemizing all your requirements. This helps to gather information about your company, services, audience, purpose, site goals, and more.
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  • Proposal & Paperwork
  • After you are confident that your ideas, questions and requirements have been addressed, Small Biz Web Solution provides specific recommendations for your project. There are many different ways to meet your specific needs. All recommendations are explained with the proposed pricing to deliver them. Once you agree, you receive a formal proposal that contains all of the work you require, prices and payment schedule, and contract.
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  • Payments
  • Small Biz Web Solution requires 50% deposit to start your project. After “you agree”, “Small Biz Web Solution agrees” and paperwork is signed and faxed or mailed, the actual design process is started. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time please contact Small Biz Web Solution about any concerns, questions or comments you have about your project.
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  • Collecting Your Content
  • You will provide Small Biz Web Solution with the text, and any specific pictures you would like. Google Images can provide you with access to thousands of royalty free stock photos. We also offer optional professional graphic design services at $45/hour.
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  • Design Development
  • Small Biz Web Solution asks you to provide examples of websites you like, colors you like, and your competitors’ websites. If you want, you can also have a look at past work and let us know any website elements you liked and Small Biz Web Solution will incorporate the same for your website. Once you provide that information to, usually within 2 working days, you get a creative “mock-up” of what your website will look like when it’s completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.
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  • Design Selection & Finalization
  • After the initial “mock-up” is designed, you will review it on Small Biz Web Solution’s server. You will be asked if you would like any changes. You request revisions as necessary, and then you provide final approval.
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  • Web Development
  • After receiving your final approval on the “mockup”, Small Biz Web Solution will then begin building the website and web pages, incorporating the design and all of the content that you provide.
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  • Pre-launch Evaluation
  • After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live to the world.
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  • Launching Your Website
  • After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!

    Small Biz Web Solution will register your domain name and set-up hosting for your website too, so you don’t have to worry about technical aspects of your website. Small Biz Web Solution becomes your one stop shop for your web presence.
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  • Ongoing Support
  • After your website is launched, Small Biz Web Solution will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.
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